AIR believes that enlightened proactive Airport Management should
focus on the needs and desires of all the airports users
the traveler, meeters/greeters/well-wishers, tenants and employees.
Our philosophy is built on the premise that an airports responsibilities,
image, security mandates, services and commercial/concession revenues
must take into account user satisfaction. Conversely, we believe
that the airport that ignores its users wants and expectations will
never fully achieve its goals nor realize its commercial revenue
capability and community responsibility. Without considering the
ever-changing travel experience, wrong decisions will be made.
recognize and understand the relationship and impact of airports
on the public and that airports cannot, and do not, operate in isolation.
Therefore, in addition to airport users, AIR works with airport
management, the airport board, security teams, airlines, mass transit,
government, community leaders, local businesses and the travel and